Experienced Call Centre Operative - £10.75phr – Southwark /home based Temp

Experienced Call Centre Operative - £10.75phr – Southwark / home based Temp

We are looking for 15 experienced Call Centre operatives for a 3 month temporary contract based in Southwark. Previous experience within either a Call Centre, Housing or Local Council Authority.
This role will require a 2 week training programme to take place within the Southwark offices but then will be working from home.
-The main duties will include taking calls from residents relating to a number of issues, taking accurate notes and then using in house CRM system to pass on to relevant departments for them to action.

Skills required :-
Excellent communication skills
Ability to take accurate and comprehensive notes
Excellent IT skills
Proven Customer Service

This role is to start July .